VIENNA
Product & AI
From the founding team. Shapes the product roadmap and the AI models behind every NovySystem product.
Built for
- Retail & e-commerce
- Manufacturing
- Logistics
- Hospitality
- Professional services
Our products
Products we build, own and run. Ready to work in your business.
Every product is set up for your data, your tools and your team. Pick one to see it in action.
Novy Docs
Turns incoming orders, invoices and delivery notes into clean data in your ERP. Built for finance and operations teams that still type documents in by hand.
- Reads PDFs, emails and scans in any layout
- Checks every line against your prices, stock and rules
- Books approved documents into your ERP and accounting
Novy Assist
An assistant for customers and staff that answers from your own catalogue, policies and order data, in the customer’s language, day and night.
- Answers from your own documents and live order data
- Speaks your customers’ languages
- Hands over to a person with the full conversation
Novy Insights
Connects your sales, stock and finance data and explains what changed in plain language, with alerts before small problems become expensive ones.
- Connects the data sources you already use
- Weekly summaries in plain language
- Alerts when stock, sales or costs move
Time and money back
What is repetitive work costing you?
Move the sliders to match one process in your company. The estimate updates as you go.
Estimated savings per year€43,646
104 h
hours back every month
156
working days freed per year
An estimate from your inputs only. In a free call we calculate it with your real numbers. Get your exact figure →
For enterprises
AI your security, legal and IT teams can sign off.
Large companies don’t lack AI ideas. They lack AI that is secure, governed and wired into real workflows. That is what our enterprise products are built for.
45%of employees now regularly use AI tools on work devices, often outside approved systems.Verizon DBIR 2026, via Nasstar ↗
~5%of generative AI pilots reach measurable P&L impact. Most never fit into real workflows.MIT NANDA, The GenAI Divide 2025 ↗
419days until EU AI Act rules for stand-alone high-risk AI, such as HR screening, apply on 2 December 2027.AI Omnibus, approved by the EU Council, July 2026 ↗
Novy Workspace
One approved AI assistant for the whole company, so staff stop pasting company data into consumer tools.
Why now: shadow AI has become a data-loss problem, and banning tools only pushes usage onto private accounts.
- Answers from SharePoint, Confluence, shared drives and ERP, always with sources
- Respects existing access rights: nobody sees what they could not see before
- SSO, full audit log, EU or on-premise hosting
- Choice of AI models, including self-hosted open-source models
Novy Govern
See every AI system in your company, its risk class and what the EU AI Act requires, in one place.
Why now: AI Act deadlines are fixed, and most companies cannot yet list which AI tools their teams actually use.
- Inventory of AI systems in use, including tools teams adopted on their own
- Risk classification guided by the AI Act categories
- Technical documentation and evidence kept audit-ready
- Deadline tracking as EU rules change
- SSO & role-based accessMicrosoft Entra ID, Google, SAML
- EU or on-premise hostingYour data stays where you decide
- Full audit trailEvery question and answer logged
- Pilot before roll-outMeasured results in one department first
MIT’s research found that AI tools bought from specialised partners succeed about three times as often as internal builds. We work as that partner: a product that fits your stack, plus the engineers to adapt it.
Custom solutions
When no product fits, we build it on the same technology.
Choose your industry to see a typical project.
Before
Customer questions and returns fill the team’s whole day.
After
Most questions are answered instantly; the team handles only special cases.
- STEP 01Customer question arrives
- STEP 02Answered from your catalogue
- STEP 03Order status pulled live
- STEP 04Complex cases go to your team
Before
Orders arrive as emails and PDFs and are typed in by hand.
After
Orders flow into the ERP automatically and are checked line by line.
- STEP 01PDF or email order
- STEP 02AI extracts every line item
- STEP 03Checked against stock and prices
- STEP 04Entered into your ERP
Before
Shipment documents and status updates are handled manually.
After
Documents are read automatically and customers get updates on their own.
- STEP 01Delivery documents come in
- STEP 02AI reads and classifies them
- STEP 03Status synced to your system
- STEP 04Customer notified automatically
Before
Guest requests come in on every channel and in every language.
After
Guests get instant answers; staff see one clear daily overview.
- STEP 01Guest message, any language
- STEP 02Assistant replies immediately
- STEP 03Booking system updated
- STEP 04Staff get a daily summary
Before
Experienced people spend hours searching through documents.
After
Answers with sources in seconds, drafts ready for review.
- STEP 01Internal question
- STEP 02Search across your documents
- STEP 03Answer with sources
- STEP 04Draft ready for review
We also deliver:Process automationAI assistantsData & reportingERP / CRM integrations
Example rollout · Novy Docs
A wholesaler with four people typing in orders.
Orders come in as PDFs and emails, and four people spend around ten hours a week each entering them into the ERP. With Novy Docs, most orders are read, checked and booked automatically; the team only reviews the ones that do not match.
Example scenario calculated with the savings calculator above: 4 people, 10 h/week, €35/hour, 70% automated.
121 h
back every month
€50,921
saved per year
182
working days freed per year
How it works
From first call to a tool your team uses daily.
- 01Free callWe look at your process and tell you which product fits, or whether you need something custom.
- 02PilotThe product runs on your real data, so you see the savings before you commit.
- 03Go liveWe connect it to your systems and train your team.
- 04GrowSupport, updates and new features as your business changes.
Who we are
A product company with an engineer’s mindset.
NovySystem was founded by three engineers in Poland and Vienna. We build our own AI products because we believe the best tools come from solving the same problem well for many businesses, not once.
POLAND
Engineering
From the founding team. Builds the platform, integrations and infrastructure our products run on.
POLAND
Clients & Partnerships
From the founding team. Works with clients from the first call to go-live and makes sure the savings are real.
FAQ
Questions businesses ask us first.
Both, with a clear focus: our core is our own AI products, which clients license and use every day. When a business needs something no product covers, we build it on the same technology.
After a free call we set up a pilot on your real data. You get a clear timeline and quote before any work starts.
In most cases, yes: through APIs and connectors to common ERP, CRM, e-commerce and accounting tools. We check your setup in the first call.
Our products run on servers in the EU. Data is encrypted in transit and at rest, access is limited to the people who need it, and we sign a GDPR data processing agreement with every client.
We work with clients in English, Polish and German, and our products can respond in many more languages.
See how much time NovySystem can give back to your team.
A free 30-minute call. We show you the product that fits, or tell you honestly if nothing does yet.
English · Polski · Deutsch
Prefer email? support@novysystems.com